How can conflict be managed effectively during negotiations?

The most effective way to manage conflict during negotiations is by seeking common ground and focusing on interests. This approach allows negotiators to move beyond personal emotions or entrenched positions that often lead to escalation and conflict. By identifying shared goals and understanding each party's underlying interests, negotiators can create solutions that satisfy the needs of all involved.

Focusing on common interests encourages collaboration rather than confrontation, fostering an environment where parties are more willing to share information and explore creative options. This strategy not only helps in resolving the present conflict but also lays a foundation for stronger relationships in future interactions.

In contrast, focusing on emotions rather than facts can lead to misunderstandings and heighten tensions. Insisting on a fixed agenda might limit flexibility and inhibit open discussions, while avoiding discussions of differences often allows unresolved issues to perpetuate resentment and conflict rather than addressing them openly. Consequently, seeking common ground is a more constructive way of navigating conflicts effectively in negotiations.