What is the primary role of a mediator in negotiation?

Prepare for the CIPS Commercial Negotiation Test. Use our flashcards and multiple-choice questions. Each question comes with hints and explanations to ensure you're exam-ready!

The primary role of a mediator in negotiation is to facilitate communication between the parties involved. A mediator acts as a neutral third party who helps to create an environment conducive to discussion, encouraging understanding and collaborative problem-solving. The mediator does not take sides or impose solutions; instead, they guide the conversation by helping each party express their interests and concerns, identify potential areas of agreement, and explore options for resolution.

By facilitating communication, the mediator helps parties to clarify misunderstandings, manage emotions, and focus on the underlying issues at stake. This role is crucial in helping parties move toward a mutually acceptable agreement, promoting a more amicable and constructive negotiation process.

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